PingPerfect Reviews

Jacob and James are always quick and ready to help. Their calm and kind demeanor makes it a pleasure to ask for help.

I've used Ping for several years now, and I've always been incredibly impressed with the staff's readiness to respond to issues. But recently, having opened my own server through them, I saw a side that only served to impress me further. I had a very very difficult year in 2022, and the stress was weighing heavily on me. When I went to them with an unusual request, they didn't hesitate, they worked with me to come up with a solution that WORKED. And then they waited so patiently for me to be ready to work with them again. I will never forget that kindness, and I encourage others to work with them, because the staff are one in a million, all of them!

No provider can be perfect but PP is simply the best available game server hosting provider, period.

I have been using them for years.

We had an issue with one of our three servers last evening. The support staff were quick to respond and worked diligently to resolve the issue. It gives peace of mind knowing an issue won't be set aside for 24 hours as it was with previous company. Thank you!

I have rented a server from them for two years at this point and I have always had stellar performance. The few times I have had to file a support ticket with them the response time has always been 5 to 15 minutes(Issues were all self inflicted). They have always been great to work with even when I have ahem been late on paying because I am ADHD as it gets.

Best support ever.
Step by step procedure were clear and support staff were professionnal all the way.

ALWAYS have good expierences with ping perfect, I've ran game servers on here for over 5 years, and their customer service is nothing short of extraordinary, being there's a time difference of course there's a few times when they arent available but when they are they always reply fast, and help you with just about anything, I'm sure I could stub my toe and ask them advice and they would still answer, if you thinking about using a hosting service for your game server, go with them, you will not be disappointed.

would not use them to do anything sorry company

Started with a free 48 hour trial, looking for a new server to move an existing one to.

Setup was quick and easy. The pricing offered was the best quote out of around 6 other providers checked with.

Server performance is incredibly good for the price, with a 30 slot server being less than £25 a month this appears to be one of if not the best deals out there.

Upgraded my trial immediately, I would highly recommend the company so far. We've not had a chance to test the performance with a high concurrent player account, I'll update the review if necessary, but all indications look great so far.

Update: Interaction with support was quick and painless, they were very helpful in getting my questions answered.

Edited: for spelling

Mister Connor Davies and McCauley Hallam expediently assisted with a payment issue for a Valheim server, and answered all queries I had in great detail. Kudos to both

My support reparative. Was egar to go out the way to help.. me even if the issue was so minor. And simple they did it and replyed to me immediately as soon as I send the ticket my entire issue was resolved and little less than 20 minutes this for me is an amazing accomplishment and support especially to the representative that helped me

Awesome - had an obscure problem and they kept working with me until it got solved. I actually tried out another server and went back to Pingperfect because the Tech Support was so good. Can't recommend these guys enough!

When there are problems, they have excellent support! A special thanks to Jacob Bubeer who has been a great help with his high level of knowledge

best service out here and the best customer support by far 5 stars and i recommend this to everyone for everything.

This Staff was very helpful and very patient with the transfering, then looking into the server issue I was having :) very much appreciate the help given. And wish more like them